Delivery & Collection
Qatar Post (QPost) will offer a delivery service to our customers. Once your order is ready to be shipped you will receive a notification email with a tracking number. You can track your order by logging in via this link http://www.qatarpost.qa/QTrack.aspx
Estimated delivery times (based on QPost schedule). We currently do not ship to any location outside the state of Qatar.
Sunday to Thursday
- Inside Doha City: 1-2 days
- Outside Doha City: 2-3 days
If your delivery is late we will do everything we can to get the issue resolved promptly. For assistance, contact us on our Customer Service page.
Place your order online and select the option to collect your parcel for FREE at the Museum of Islamic Art Gift Shop.
We will send you an email notification when your items are ready for collection. When you arrive in the shop please go to the main desk to pick up your order.
IMPORTANT! What to bring when collecting your items:
- Your order confirmation “Ready for Collection” email
- Your valid Qatari ID or passport
Someone Collecting on Your Behalf
If you would like someone else to collect the order on your behalf, they must bring the “Ready for Collection” email along with their own ID and an original letter from you giving them authority to collect the items on your behalf with a copy of your ID enclosed.
Store Collection Timings
You can collect your parcel at the shop during the following times once you receive a “Ready for Collection” email.
Saturday – Thursday 11.00am – 5.00pm
Friday 2.00pm – 5.00pm
Collect within 7 Days
We will keep your order for 7 days from the date of the “Ready for Collection” email. After this period the items will be returned to our warehouse and you will be issued a refund via your original method of payment